Personal Data Protection

Ngamenjitu Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is our priority. Find out exactly how ngamenjitu collects, uses, protects, and respects your personal data in accordance with Malaysian law.

Last Updated: 1 January 2026

How ngamenjitu Protects Your Privacy

Six data protection practices ngamenjitu puts in place for every Malaysian player.

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Encryption
256-bit SSL for All Data

Every piece of information you submit to ngamenjitu – from passwords to bank account numbers – is encrypted using the same 256-bit SSL technology employed by Malaysia's leading banking institutions.

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Legal Compliance
Compliant with Malaysia's PDPA 2010

Ngamenjitu operates in full compliance with the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia. All data processing is carried out lawfully, transparently, and solely for the stated purposes.

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No Data Sales
Your Data Is Never Sold to Third Parties

Ngamenjitu has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent.

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Minimal Retention
Data Retained Only as Long as Necessary

Ngamenjitu practices data minimisation. Your data is retained only for as long as necessary for the stated purpose or as required under applicable Malaysian law.

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User Rights
You Have the Right to Access & Correct Your Data

In line with PDPA 2010, you have the right to access, correct, and in certain circumstances, request the deletion of your personal data held by ngamenjitu at any time.

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Periodic Audits
Regular Security Reviews

Ngamenjitu's data storage and processing systems undergo regular independent security audits to ensure effective protection against any data breaches.

Important Note

This Privacy Policy explains how ngamenjitu ("we", "platform") collects, uses, discloses, and protects your personal information ("User", "player", "you") when you use our services. By registering or using ngamenjitu, you agree to the practices described in this policy.

1Our Privacy Commitment & Introduction

Ngamenjitu understands that your personal data is a trust we take very seriously. As an online casino platform built specifically for Malaysian players, we are bound by the Personal Data Protection Act 2010 (PDPA 2010) enforced in Malaysia, as well as international best practices in data handling.

This Privacy Policy is designed to give you a clear and honest picture of what we do with your data – not in dense legal language, but in plain, straightforward terms. We believe you have every right to know exactly how your information is handled, and we are committed to being fully transparent at every step.

This policy applies to all information collected through the ngamenjitu website, mobile app (where available), and all our communication channels including email, live chat, and WhatsApp.

Fully Compliant with Malaysia's PDPA 2010

Ngamenjitu operates in accordance with the Personal Data Protection Act 2010, the Data Protection Principles, and all regulations issued thereunder. We respect your right to privacy as guaranteed by Malaysian law.

2Personal Data We Collect

Ngamenjitu only collects data that is genuinely necessary to provide a safe, quality service. The following are the categories of data we collect:

Data CategoryExample InformationRequired?Primary Purpose
IdentityFull name, date of birth, MyKad numberMandatoryAge verification & KYC
RelationshipEmail address, phone numberMandatoryCommunication & account security
FinancialE-wallet account details, FPX informationMandatoryProcessing deposits & withdrawals
TechnicalIP address, device type, browserAutoSecurity & fraud detection
Gaming ActivityBetting history, winnings, sessionsAutoResponsible gambling
MarketingCommunication preferences, feedbackOptionalProduct improvement

Ngamenjitu does not collect sensitive data such as medical information, religious beliefs, political views, or sexual orientation. We only request information that is relevant and necessary for platform operations.

3How We Use Your Data

Data collected by ngamenjitu is used exclusively for the following purposes:

  • Process account registration and verify your identity through the required KYC process
  • Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, and CIMB Clicks, as well as managing fund withdrawals
  • Providing access to over 1,500 games including slots, live casino, baccarat, blackjack, and sports betting such as the Malaysia Super League and BWF badminton
  • Detecting and preventing fraud, money laundering, and any other unlawful activity
  • Ensure compliance with responsible gambling requirements and age restrictions
  • Send important notifications related to your account, security, and transactions
  • Send promotions and offers with your consent — you may opt out at any time
  • Improve the user experience based on aggregated usage patterns
  • Comply with applicable legal and regulatory obligations
Regarding Marketing Communications

Ngamenjitu only sends promotional emails and bonus notifications to users who have given their consent. You can unsubscribe at any time via the "unsubscribe" link in any email or through your account settings.

4Data Sharing with Third Parties

Ngamenjitu does not sell or trade your personal data. However, in certain circumstances we may share information with the following parties:

RecipientData TypeReason for SharingProtection
Game Providers (e.g. Evolution, Pragmatic)Player ID, display nameTo operate gameplayNDA Agreement
Payment Processors (FPX gateway, e-wallets)Transaction informationDeposits & withdrawalsPCI-DSS Compliance
Analytics Providers (aggregated data only)Non-personal usage dataPlatform ImprovementsWithout full name
Authorities & Law EnforcementInformation requestedLegal obligationsSpecific cases only
Marketing Third PartiesNoneNot applicableNot shared

All third parties working with ngamenjitu are bound by strict confidentiality agreements and must comply with applicable data protection laws. ngamenjitu will not disclose your data to any party outside the list above without your explicit consent, except where required by law.

5Data Security Measures

Ngamenjitu continually invests in security infrastructure to safeguard your personal data. The following protection layers are in place:

Encryption of Data in TransitSSL/TLS 256-bit
Stored Data EncryptionAES-256
Real-Time Fraud DetectionAI + Manual Review
Two-Factor Authentication (2FA)Available to All
Independent Security AuditsEvery 6 Months
  • Ngamenjitu's servers are housed in ISO 27001-certified data centres with restricted physical access.
  • All passwords are stored in hashed format using the bcrypt algorithm – no one at ngamenjitu can ever view your password
  • 24/7 monitoring for suspicious activity or unauthorised access
  • Mandatory cybersecurity awareness training for all staff with access to data
Your Role in Account Security

Ngamenjitu provides best-in-class security infrastructure, but keeping your account safe is a shared responsibility. Use a strong, unique password, enable 2FA, and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact ngamenjitu support immediately.

6Cookies & Tracking Technologies

Ngamenjitu uses cookies and similar technologies to enhance your experience and ensure the platform operates correctly. Below are the types of cookies we use and the controls available to you:

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the ngamenjitu platform.

7Your Rights Under PDPA 2010

As an ngamenjitu user, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 of Malaysia:

Right of Access

Request a copy of all personal data ngamenjitu holds about you.

Right to Rectification

Correct any inaccurate or incomplete information in your account.

Right to Erasure

Request deletion of your data in certain circumstances permitted by law.

Right to Restrict Processing

Restrict how we process your data under certain circumstances.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Portability

Receive your data in a machine-readable format for portability.

To exercise any of the rights above, contact ngamenjitu's privacy team by email at privacy@ngamenjitu.ws or via the in-platform live chat. We will process your request within 14 business days.

8Data Retention Period

Ngamenjitu retains your personal data only for as long as necessary for the stated purposes or as required under Malaysian law:

  • Active Account Data: Retained for as long as your ngamenjitu account remains active
  • Financial Transaction Data: Minimum 7 years as required under Malaysian financial regulations
  • KYC Records: Minimum 5 years after the business relationship ends, in accordance with AML regulations
  • System & Security Logs: Between 90 days and 2 years depending on log type
  • Marketing Data: Until you withdraw consent or close your account
  • Closed Account: Core data is retained for 5 years after account closure for compliance purposes, then securely deleted
Secure Data Deletion

Once the retention period expires, your data is deleted or anonymised using methods that ensure it cannot be recovered. ngamenjitu applies multi-pass data overwriting standards for secure deletion.

9Child Protection

Ngamenjitu takes child protection very seriously. Our platform is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

If you are a parent or guardian and discover that your underage child has registered on ngamenjitu, please contact us immediately at privacy@ngamenjitu.ws. The account will be closed without delay and all associated data will be deleted in accordance with our procedures.

Age Restriction: 18 Years and Above Only

Ngamenjitu enforces strict age verification during registration. Any attempt to circumvent the age restriction will result in account closure and a report to the relevant authorities.

10Amendments to This Privacy Policy

Ngamenjitu reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When material amendments are made:

  • The "Last Updated" date at the top of this page will be revised
  • Active players will be notified via in-platform notification or email at least 14 days before any changes take effect
  • For changes that require renewed consent, you will be asked to provide your agreement before continuing to use ngamenjitu

We encourage you to review this page periodically. Your continued use of ngamenjitu after any changes take effect constitutes your acceptance of the updated Privacy Policy.

11Contact Our Privacy Officer

If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to us through the following channels:

  • Privacy Email: privacy@ngamenjitu.ws
  • General Support: support@ngamenjitu.ws
  • Live Chat: Available on the ngamenjitu platform 24/7
  • Response Time: Privacy requests are processed within 14 business days
  • Language: Bahasa Melayu and English
We're Here to Help

The ngamenjitu privacy team understands how important your personal data is and will handle every request with care, transparency, and within the required timeframe. Don't hesitate to get in touch.

Secure Payment Methods at ngamenjitu

All transactions are protected with full encryption – deposits & withdrawals via local Malaysian payment methods.

Touch 'n Go
GrabPay
Boost
ShopeePay
DuitNow
FPX / Maybank2u

All transactions secured with 256-bit SSL encryption • PCI-DSS compliant • 24/7 anti-fraud monitoring

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Your Data Is Safe. Join ngamenjitu with Confidence

Ngamenjitu is committed to protecting your privacy to the highest standard. Register today and enjoy over 1,500 games with peace of mind – your data security is always our top priority.

For users aged 18 and above only. Please gamble responsibly.

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